Lost Property
We know that losing something while travelling is far from ideal. If you think you have left an item on a Matthews bus, please contact our customer service team as soon as possible. We will do our best to help you find it.
Customer service opening hours
Monday to Friday, 8am to 5.30pm. Saturday, 9am to 5pm.
Report an item of lost property
You can report a lost item in any of the following ways:
- Email customerservice@matthews.ie
- Complete our online contact form
- Call us on 042 937 8188
To help us find your booking, please provide your full name, travel date and booking reference.



